The Client Response Guide
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The Client Response Guide was created to help beauty business owners handle everyday client communication with confidence and professionalism- without the stress of overthinking what to say.
Inside, you’ll find ready-to-use message templates for:
- Confirmations & Reminders
- No-Shows & Cancellations
- Price Enquiries & Policy Boundaries
- Awkward & Tricky Conversations
Each response is designed to sound kind yet confident- helping you set boundaries, protect your time, and maintain a polished client experience that reflects your brand.
This resource is perfect for new and growing beauty professionals who are ready to elevate their communication, strengthen client relationships, and feel more in control behind the scenes.